EKR Procedure Repository
Redesigning the Public Procurement Search Experience in the EKR System
Role
UX Designer
Duration
Multi-phase development project
Domain
Public Procurement System (GovTech)
Focus Areas
Search experience · information architecture · notification system · complex filtering design
Overview
As a UX Designer, I worked on the development of the Procedure Repository module within Hungary’s Electronic Public Procurement System (EKR). The goal of the project was to create a unified search and notification system that would make public procurement opportunities easier to discover, particularly for small and medium-sized enterprises (SMEs). The development consolidated previously separate search interfaces into a single central module while also adapting the system to the new eForms data structure.
Project Goals
Create a unified search experience
Simplify the search process
Introduce automated notifications
Support SME participation in public procurement
Build a future-proof, scalable system
Problem
The previous EKR search system consisted of multiple separate modules, each operating with different logic and filtering capabilities. Users had to know in advance which menu or module contained the information they were looking for, significantly increasing the complexity of the system.
During the concept development phase, user flows and early interface designs were created and refined through multiple iterations of the search experience, filtering system, and notification workflows. The designs were developed at a high level of fidelity from an early stage, as visually detailed concepts proved to be the most effective communication tool during stakeholder discussions. This approach enabled decision-makers to provide faster feedback and allowed insights to be incorporated into the design process earlier. Particular attention was given to ensuring that the system could effectively support both occasional users and experienced procurement professionals.
One of the project's key challenges was making information easier to find without sacrificing the system’s advanced professional functionality.
Problem map
Research & Insights
The design process was supported by stakeholder workshops, a system audit, and international benchmark research. We analyzed several European public procurement systems to understand modern search and notification solutions.
One of the most important findings was that users do not think in terms of procurement procedure types or system functionalities. Their goal is not to use a specific module but to quickly find relevant business opportunities.
Another key insight was that time is the most critical resource for SMEs. Many companies cannot monitor multiple systems on a daily basis, making automated notifications not merely a convenience feature but a genuine accessibility tool.
The research also showed that simplifying the search process creates more value than adding new features. As a result, the focus shifted toward restructuring the information architecture and unifying the overall search experience.
Insight cards and Design decision
Design
The first step was mapping existing search workflows and the relationships between separate modules. Based on these findings, we developed a new information architecture that prioritized user goals rather than the underlying system structure.
During the concept phase, user flows and wireframes were created, followed by multiple iterations refining the search interface, filtering system, and notification workflow. Particular attention was paid to ensuring that the system could effectively support both occasional users and experienced procurement professionals.
The design followed the principle of progressive disclosure: simple search functionality remained at the forefront, while advanced filtering options were available when needed.
Existing User flow
New User flow for logged in and not logged in users
Wireframe iterations for search results
Wireframe iterations for the extended search
Solution
The project resulted in a new Procedure Repository module that integrated previously separate interfaces into a single centralized search system.
The system introduced a new homepage search experience that provided direct access to procurement opportunities. Within the advanced search interface, filters were organized into logical groups, making it easier for users to narrow down results efficiently.
One of the most significant improvements was the introduction of an automated notification system that allows users to save searches and track newly published procurement procedures. This substantially reduced the need for manual searching.
Final search
Final search and filters
Saved searches and notification settings
Results
The project delivered a more unified, user-friendly, and future-ready search ecosystem. Users no longer need to navigate between multiple modules, making the search process simpler and more transparent.
Key Outcomes
Unified search experience
Simplified navigation
More structured search process
Automated notification system
Improved accessibility for SMEs
eForms-compatible, scalable architecture
Learnings
This project reinforced the importance of early validation in complex enterprise systems, where many usability issues only become visible through continuous testing and feedback. It also highlighted the value of designing a flexible information architecture capable of adapting to future changes.
One of the most valuable aspects of the project was the close collaboration with domain experts and business analysts. In this environment, UX design functioned not as an isolated design activity but as a collaborative problem-solving process.